Welcome to the website of Hill View Hospital & Research Centre (“we”, “our”, “us”). By accessing or using this website, submitting an enquiry, booking an appointment, or contacting us through phone/WhatsApp/email, you agree to these Terms & Conditions.
If you do not agree, please do not use this website.
1) Website Purpose
This website is provided for:
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General information about hospital services, doctors, facilities, and departments
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Appointment/enquiry submissions and request callbacks
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Educational content through blogs/health information
The website is not intended to replace professional medical consultation, diagnosis, or treatment.
2) Medical Disclaimer
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Information on this website (including blogs) is for general awareness only.
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Do not use website content to self-diagnose or self-treat.
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For medical emergencies, please visit the nearest emergency facility or call local emergency services immediately.
3) Appointments, Enquiries & Callbacks
When you submit an enquiry or request an appointment:
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You agree to provide accurate and complete information.
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Appointment slots are subject to doctor availability, operational timings, and emergency priorities.
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Submitting a form does not guarantee a confirmed appointment until you receive confirmation from our team.
We may contact you via phone, SMS, WhatsApp, or email to confirm details, request additional information, or provide updates.
4) WhatsApp Communication
If you message us on WhatsApp:
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You consent to receive replies and service-related messages from our team.
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Sharing reports or health details is optional and at your discretion.
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WhatsApp is a third-party platform; its own terms and privacy policy also apply.
5) Payments, Estimates & Billing
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Charges for consultations, diagnostics, procedures, admissions, and other services may vary based on clinical requirement and doctor’s advice.
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Any estimates shared are indicative and may change depending on patient condition, investigations, or treatment plan.
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Payment modes and EMI/cashless availability depend on eligibility and partner terms (TPA/insurer/finance provider).
For billing clarity, please confirm at the hospital billing desk.
6) Insurance / Cashless (TPA) Terms
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Cashless and insurance services depend on your insurer/TPA approvals, policy terms, and required documentation.
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The hospital’s assistance does not guarantee approval.
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Any non-payable items or rejected claims remain the patient’s responsibility.
7) User Responsibilities
You agree:
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Not to misuse this website or attempt unauthorized access
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Not to upload harmful, illegal, or misleading content
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Not to impersonate any person or provide false information
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Not to disrupt the website through viruses, bots, scraping, or attacks
8) Intellectual Property
All website content—including text, design elements, logos, images, and graphics—is the property of Hill View Hospital & Research Centre or licensed partners unless otherwise stated.
You may not copy, reproduce, modify, distribute, or republish content without written permission.
9) Third-Party Links
This website may include links to third-party services such as:
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Maps, social media pages, payment gateways, or external informational sites
We do not control and are not responsible for third-party content, availability, or privacy practices.
10) Limitation of Liability
To the maximum extent permitted by law:
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We are not liable for any direct/indirect loss arising from reliance on website content.
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We are not liable for delays or interruptions caused by network issues, technical failures, or third-party services.
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Medical decisions should always be made in consultation with qualified healthcare professionals.
11) Privacy
Use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use data.
12) Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the website means you accept the revised terms.
13) Governing Law & Jurisdiction
These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts applicable to Ranchi, Jharkhand.
14) Contact Information
For questions about these Terms & Conditions, contact:
Hospital: Hill View Hospital & Research Centre
Address: Hill View Road, Bariatu, Ranchi, Jharkhand
Phone: +91 94311 04724
Email: +91 94311 04724